AMS – ACTIVITY Management System
Activity Management Solution (AMS) is a cloud-based software-as-a-service (SaaS) product that digitizes both internal and client-facing business processes, using an activity-oriented approach. AMS allows you to track and manage business operations in real time from inception to fulfillment for assets, services, customers, products, and more. With both a web application and a mobile app for android and iOS devices, AMS allows teams to work flexibly and efficiently.
Key Business Values
Streamlined Order Processing
AMS helps streamline the entire order processing workflow, from order placement to fulfillment. It enables efficient order entry, tracking, and management.
Order Tracking and Visibility
With an AMS, businesses can easily track orders at every stage of the fulfillment process. It provides real-time updates on order status, inventory availability, and shipping details. This visibility enables better customer service by allowing accurate order status updates and proactively addressing any potential issues or delays.
Centralized Data and Reporting
AMS centralizes order-related data, including customer information, order history, and sales data. This consolidated data provides valuable insights for business analysis, such as identifying customer trends, monitoring sales performance, and making informed decisions. AMS-generated reports and analytics help optimize inventory planning, pricing strategies, and marketing campaigns.
Integration and Scalability
AMS can integrate with other critical business systems such as Accounting and ERP (Enterprise Resource Planning) systems, and logistics providers. This integration facilitates seamless data flow, reduces manual data entry, and improves overall operational efficiency. Additionally, an AMS is scalable, accommodating the growing needs of businesses, supporting increased order volumes, and adapting to changing market demands.
Increased Operational Efficiency
AMS automates various manual tasks and eliminates paper-based processes, reducing the chances of errors, delays, and inefficiencies. It minimizes order processing time and enhances operational efficiency. By automating routine tasks, employees can focus on higher-value activities, such as customer service and strategic decision-making.
Customer Value
Order Accuracy
AMS captures and stores customer order details accurately, reducing the risk of incorrect product selection, quantity, or pricing. This leads to fewer order discrepancies, improved order fulfillment accuracy, and ultimately enhances the customer's overall experience.
Timely Order Fulfillment
An AMS helps expedite the order fulfillment process by automating various tasks and streamlining workflows. This enables faster order processing and reduces the time between order placement and shipment. Customers benefit from timely order fulfillment, resulting in shorter delivery times and improved satisfaction.
Customer Service and Support
AMS contributes to improved customer service and support. Customer service representatives can access order details, and order history through the AMS, allowing them to assist customers more effectively. Quick access to order information enables timely and accurate responses to customer inquiries and concerns, resulting in enhanced customer satisfaction.
Key Features
Testimonials
Our Packages
Basic Package
- Dashboard
- Users - Up to 10
- Roles
- Orders - Up to 150/month
- Customers
- Order Templates
- Inventory
- Asset Maintenance
- Customer Portal
- Review Check-off
- Reports
- Audit Log
- Mobile App (Android and IOS)
- After sales support - Up to 3hrs per month
Pro Package
- Dashboard
- Users - Up to 10
- Roles
- Orders - Up to 350/month
- Customers
- Order Templates
- Inventory
- Asset Maintenance
- Customer Portal
- Review Check-off
- Reports
- Audit Log
- Mobile App (Android and IOS)
- After sales support - Up to 6hrs per month
Enterprise Package
- Dashboard
- Users - Negotiable
- Roles
- Orders - Unlimited
- Customers
- Order Templates
- Inventory
- Asset Maintenance
- Customer Portal
- Review Check-off
- Reports
- Audit Log
- Mobile App (Android and IOS)
- After sales support - Up to 12 hrs per month
